Conditions of Use
The Terms and Conditions set forth in this document reflect the common business practices of Danthonia Designs ("Danthonia/we/our/us") in relation to our my-house-sign.com website ("site"). These Terms and Conditions apply unless other arrangements are made in writing with the client ("you/your/yours").
Please ensure that you read these Terms and Conditions prior to using this site and/or purchasing signs via this site.
Acceptance of the Terms and Conditions
To place an order via this site, you must be over eighteen (18) years of age. As such, by accessing, using, or browsing this site, you acknowledge and agree to the Terms and Conditions, as well as any relevant disclaimers contained herein. By placing an order via this site you agree to be bound by these Terms and Conditions. We reserve the right to change any or all of the information contained herein at any time. The Terms and Conditions as displayed on the site at the time you submit payment for an order apply to that order.
Ordering from my-house-sign.com
1. Confirmation of Order
When you submit an order, you are in effect making an offer to purchase the sign you have designed for the price specified on the site's checkout page. Please ensure that you supply correct name, email address, and credit card information. Once we have accepted your order, we will email you order confirmation and an invoice for your records, along with a final proof for approval (see below, "3. Design Approval"). We reserve the right not to accept your order for any reason.
The price displayed on the site's checkout page at the time you submit your order is the price you pay for that order. We reserve the right to change our prices at any time, with no prior notification.
Price quotations for specialty orders requiring custom design work are valid for thirty (30) days if during that period no change to specifications occurs. Quotations do not include anything that is not specified in writing.
Deadlines for special discount offers are determined on a case-by-case basis.
3. Design Approval
When you submit an order, you approve the sign design you have created. Along with order confirmation, we will email you a drawing of your sign design ("final proof"), displaying the design specifications you submitted. We will begin fabrication of your sign once you have approved in writing the final proof. If you request alterations to the design after we send you the final proof, we may be able to accommodate modifications, but only if sign fabrication has not commenced; and additional charges may apply.
4. Delivery Time
Our standard delivery time is three weeks from order confirmation, and we will do our best to meet tight deadlines. However, we accept no liability or penalty for any failure to meet delivery times or for in-transit delays of any cause.
5. Cancellation of Orders
We will not begin fabrication of your sign until we receive from you written approval of the final proof. If after confirming your order you decide to cancel all or part of your order, you agree to pay in full for any part of that order already fabricated or in the process of being fabricated.
6. Claims or Damage
We are responsible for the safety of your sign until it is delivered to you. Claims for manufacturer's defects, damage in transit, or shortages must be made by you in writing no later than ten calendar days after delivery. If no such claim is made, you acknowledge that our performance has fully satisfied all terms, conditions, and specifications.
7. Returns Policy
Our goal is 100% customer satisfaction. In the unlikely event that, on receipt of your sign, you are not completely satisfied with it, you may at your expense return it to us and we will reimburse you the amount you paid for the sign.
As computer color calibration settings may vary, you should expect a slight color variation between the design as displayed on your computer screen and the completed sign.
The sign you have designed includes original, hand-painted artwork. The artwork displayed on your computer screen during the design process, and the artwork displayed in the final proof, will not match the final artwork exactly. The final artwork is assumed to be an improvement over the representational artwork you approved.
We hold the copyright on all designs, artwork, and other elements displayed on the site, as well as on all drawings displaying our trademark, unless we agree in writing to other arrangements.
Your purchase of a sign grants you permission to use the design of that sign for non-signage use (e.g., you could use the design for personal stationery). We reserve the right to be the sole fabricator of any sign we have designed and to display replicas or images of signs our work for promotional purposes.
In cases where as part of the sign design process you supply a logo, artwork, or other material to us, your supply warrants that the material is not copyrighted by a third party or that you have been granted permission to use the copyrighted material on your sign. To support these warranties, you agree to indemnify us in any legal action connected with copyright infringement involving the work produced.
Sign installation is wholly your responsibility. You must identify and secure any necessary approvals (e.g., from building owners, local authorities, etc) related to sign installation. We accept no responsibility or liability for work arranged/carried out by you, but do recommend you use qualified professionals to install your sign.
Liability / Disclaimer of Implied Warranties
We warrant only that our work will conform to the description contained in the final proof. Our maximum liability, whether by negligence, contracts, or otherwise, will not exceed the return of the amount invoiced for the work in dispute. Under no circumstances will we be liable for specific, individual, or consequential damages.
Copyright © 2009 My House Sign